Privacy Policy

What we collect

When you send a request we collect the details you type into the form: your name, phone number, email address (required for a stump grinding estimate, optional otherwise), the town or address of the job, the service you are asking about, and your project details. For a stump grinding estimate we also receive your stump measurements and the estimate the calculator showed you.

Photos are optional. You can add up to 3 photos (JPG, PNG or WebP, up to 10 MB each) to help us understand the project.

Photos you send

Photos are stored in private storage. They are never published and have no public web address. They are visible only to Sharp Landscaping, through a private page that requires a sign-in, and each view uses a link that expires within about a minute.

We use your photos only to understand your project and prepare a quote. We do not use them in advertising or on this website, and we do not share them with anyone outside the services that store them for us (see Who handles your information).

A photo can show more than you intend: people, faces, vehicles, license plates, house numbers or documents. Please send only photos of the plants, stumps and areas we need to see, and please leave other people's faces and personal documents out of the frame.

How we use your information

We use it to call you back, prepare your quote or estimate, and keep a record of your request. We do not sell your information, and we do not use it for advertising.

Sending a form on this website does not sign you up for text messages. We contact you by phone about your request.

Who handles your information

This website is hosted by Cloudflare. Requests and photos are received and stored for Sharp Landscaping by OneMoreHello, a business-phone and lead-management service, using its hosting, database and storage providers (including Supabase). They handle your information only to provide that service.

How long we keep it

Photos you send are not deleted automatically. From time to time we review our stored photos and delete old ones by hand. We aim to remove a photo about 12 months after your request, but that is a goal, not a guarantee, and a photo may be kept longer. Photos that were uploaded but never sent with a request are also removed in these clean-ups.

The written details of your request (your contact details and project notes) are kept in Sharp Landscaping's business records for as long as needed to follow up, answer questions about the job and meet legal and tax obligations. You can ask us to delete your request and photos at any time, and we will unless the law requires us to keep something.

Calls to our business number

If you call our business number and we miss your call, you may be offered a text message or a voicemail. A text is sent only if you press 1 to ask for it, and a voicemail is recorded only if you press 2 and leave one. Voicemails are recorded and can be transcribed so we can return your call. This is separate from the website forms.

Your choices

To see, correct or delete your request or photos, call (615) 567-5595 or send a message through the Contact page and tell us the phone number you used. If you receive texts from us and want them to stop, reply STOP.

Security

This website uses HTTPS. Photos and requests are kept in private storage with access limited to authorized people. No system is perfectly secure, so please do not include payment card numbers or other sensitive details in a request.

Changes and contact

We may update this policy; the date above shows the latest version. Questions: Sharp Landscaping, Franklin, Tennessee, (615) 567-5595.